IP Printing takes great pride in its commitment to customer satisfaction. We do our best to ensure that your orders are of highest quality in the design, manufacture and service.

We will reprint it or provide a refund (if it qualify), with the following terms and conditions:

1. We reserve the right to have you return the original order, at your cost, before reprinting or refunding your order.
2. We are not responsible for any damages or claims incurred by you or your business caused by receiving printed materials which are defective or incomplete or which you receive later than the estimated delivery date.
3. You acknowledge that we shall have the right to refuse to print any Content that violates this agreement or may otherwise be obscene or objectionable. You further acknowledge that we may disclose Content if required to do so by law or in the good faith belief that disclosure is necessary to comply with legal actions or claims, or to protect the rights, property, or personal safety of our business, our customers and the public.
4. Full refund guarantee does not apply to shipping claims. We will reprint orders damaged or lost by our delivery man.
5. This guarantee is limited to reprint of the original order quantity of the purchase price of the order. We are not responsible for any damages or claims incurred by you or your business caused by receiving printed materials which are defective or incomplete or which you receive later than the estimated delivery date.
6. This guarantee does not cover fees for mailing service or postage or associated incidental or consequential damages or claims including loss or delay.